Frequently Asked Questions
Everything you need to know about our natural beauty solutions.
Are InaEssentials products 100% natural?
Yes, we pride ourselves on using organic and natural ingredients sourced directly from our family gardens. Our products are free from artificial fragrances, parabens, and harsh chemicals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
Are your products tested on animals?
Absolutely not. InaEssentials is a cruelty-free brand. We believe in ethical beauty and never test our formulas or ingredients on animals.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How should I store my floral waters?
To maintain maximum potency and freshness, we recommend storing our natural floral waters in a cool, dark place away from direct sunlight. Some customers prefer keeping them in the refrigerator for an extra cooling effect.